Service Codes

Introduction to Billing

WARES billing is based on industry standards for logistics and warehousing services. The concepts of hiring the storage and delivery of goods goes back to Roman times and law. Today the Uniform Commercial Code (U.C.C. Section 7 [1] ) establishes the legal basis for logistics operations, and associated standard contract terms are promulgated by industry groups such as the International Warehouse Logistics Association (IWLA) [2] and the International Association of Refrigerated Warehouses (IARW). [3]

Certain warehouse services, particularly storage and handling, are described in the legal code, and corresponding methods of applying and calculating charges for these services are stated in standard contract terms. WARES conforms to all standard billing practices with enhancements to improve billing efficiency.

Warehouses offer a range of other accessorial services and charges, and WARES handles all such charges through a uniform rating and billing structure. WARES billing information is comprised of four tiers: Service Codes, Billing Rates, Transaction Charges Auditing, and Customer Invoices.

Service Codes Entry

Service Codes, the basis for warehouse billing, are entered on the WARES Company tab. Each code defines one service offered by the warehouse. All services, whether offered to a single customer or to every customer, must be defined on the Service Codes entry page.

An example service code record is displayed following:


Entries for a Service Code address three aspects of billing information:

  • The service code Description provides the default text for corresponding rate descriptions which appear on customer invoices.
  • Service code usage is controlled by the Apply entry, which defines how rates may use the service code, and the Activity entry, which limits the scope of a service to a particular set of warehouse activities.
  • Services are linked to Accounting through Category and Ledger Number entries which define how financial information is presented within WARES and how services are linked to ledger accounts in external accounting software.

Service Codes List

Following is an example service code list.

Code Description Apply Activity Category Ledger
1H Receiving Handling C RECEIPTS H 5100
1O Shipping Handling C SHIPMENTS H 5100
1R Receiving Storage C RECEIPTS S 5200
1S Recurring Storage C AUDITS S 5200
A1 Lease Space R CHARGES A 5300
A2 Refurbishing Space R CHARGES A 5300
F1 Freight, Local Cartage O   F 5410
F2 Freight, Local Drayage O   F 5410
F3 Freight, Package O   F 5420
F4 Freight, LTL O   F 5430
F5 Freight, TL O   F 5430
L1 Labor, Manhour O   L 5510
L2 Labor, Man + Lift O   L 5510
L3 Labor, Supervisor O   L 5510
L4 Labor, Clerical O   L 5520
L5 Labor OT, Manhour O   L 5510
L2 Labor OT, Man + Lift O   L 5510
L3 Labor OT, Supervisor O   L 5510
L4 Labor OT, Clerical O   L 5520
MA1 Inspect and Measure O   M 5610
MA2 Count and Weigh O   M 5610
MA3 Mark and Stencil O   M 5610
MA4 Record Marks and Labels O   M 5610
MA5 Photograph O   M 5610
MB1 Lump, Segregate, Stack O   M 5610
MB2 Assemble and Pack O   M 5610
MB3 Dunnage and Crating O   M 5610
MB4 Banding O   M 5610
MB5 Stretch Wrap O   M 5610
MB6 Parcel Preparation O   M 5610
MB7 Spot Trailer O   M 5610
MC1 Copies O   M 5620
MC2 FAX Long Distance O   M 5620
MC3 Postage and Mailing O   M 5620
MC4 Documentation O   M 5620
MC5 Generate Reports O   M 5620
MC6 Expedite O   M 5620
MD1 Warehouse Receipt M RECEIPTS M 5700
MD2 Bill of Lading M SHIPMENTS M 5700
MD3 Picking Ticket M SHIPMENTS M 5700
MD4 Packing Slip M SHIPMENTS M 5700
MD5 Certificate of Analysis M SHIPMENTS M 5700
MD6 Man. Safety Data Sheet M SHIPMENTS M 5700
X1 Pallets O   X 5800
X2 Services Tax O   X 5800
X3 COD Collection O   X 5800
X4 Freight Pay Surcharge O   X 5800
X5 Materials Reimbursement O   X 5800


Service codes which are applied C = Calculated start with the number 1. Only these four service codes may be used to setup storage and handling rates, as WARES billing calculations are programmed to use only these codes.